Privacy Statement - North Expat Services

1. Introduction

North Expat Services values your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR / AVG).

2. Personal data we collect

We may collect and process the following personal data:

  • Name and contact details (email, phone number)
  • Passport or identification details (if required for rental agreements)
  • Employer or company name
  • Housing preferences and rental details
  • Communication data via email, contact forms, CRM systems, or WhatsApp.

3. Purpose of data processing

Personal data is processed for the following purposes:

  • Providing housing solutions and related services
  • Entering into and executing rental agreements
  • Communication with clients, employers, and landlords
  • Administrative and legal compliance

4. Legal basis

Personal data is processed based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate  business interests
  • Consent, where applicable

5. Data retention

Personal data is retained only as long as necessary for the purposes for which it was collected or as required by law.

6. Data sharing

Personal data may be shared with:

  • Property owners and landlords
  • Employers or
    corporate clients
  • Service providers supporting our operations (CRM, IT, communication tools)

All third parties are required to handle data in accordance with GDPR standards.

7. Data security

North Expat Services implements appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

8. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted via our contact details.

9. Contact

For questions regarding this Privacy Statement or data processing, please contact North Expat Services via the official communication channels listed on our website.

Last updated: 2026